We handle returns on a case-by-case basis with the ultimate objective of satisfying the customer. We stand behind our goods and services and want customers to be satisfied with them. We'll always do our best to take care of customers - our philosophy is to deal with them fairly and reasonably; we hope they will be fair and reasonable with us as well. We hope to build trust with our customers and create a relationship with them for the long term. Standing behind what we sell is a big part of that. We think many customers choose to shop with us because they know if their purchase isn't right, we'll work to fix it.

RETURNING BY U.S. MAIL
In case you're unsatisfied with your purchase and decided to return or exchange an item, you may return it within the term of 60 days after your purchase. To get started with a return process you need to fill in the return form on the first place, then, send in your item(s) using the postage-paid U.S. return label. Your return will be processed within 10-14 business days.

If you ordered by credit card, we'll credit your account with the amount charged including our shipping fee. This will show on your next statement, depending on the issuing bank and/or billing cycle. Please be informed we will not cover your postage expenses for sending a package back to us. If you have requested an exchange, your account will be charged for a new item and credited for the return.